Changing Your Service Plan

Upgrading, downgrading, or adding services.

Plan changes are discussed during quarterly business reviews or on request through your account manager.

Upgrades (e.g. adding advanced security or vCIO) can typically be implemented within 1–2 weeks. Downgrades may require contract amendment.

We provide a written scope summary before any plan change takes effect.

Still need help?

Contact our Australian support team at 0400401518 or submit a request.