Email Troubleshooting

Common email issues and quick fixes.

If email stops working, first check https://status.office.com for Microsoft service outages.

Clear Outlook cache, verify internet connectivity, and confirm MFA is working. If issues persist, submit a ticket with the exact error message.

For missing emails, check Junk/Clutter folders and retention policies before requesting a mailbox restore.

Still need help?

Contact our Australian support team at 0400401518 or submit a request.